Passengers carried by domestic airlines during Jan-Sept 2016 were 726.98 lakh as against 590.21 lakh during the corresponding period of 2015.
In terms of Passenger Load Factor, Spicejet was on top during the two successive months – August (93.2%) and September (93.5) this year. Go Air was second with a pax load factor of 86% and 89.4%, Air Asia was third with a PLF of 83.3% and 82.8% and IndiGo was fourth with a PLF of 82.1% and 82.1% and close on heels in the fifth place was Jet Airways with PLF of 81.7% and 79.9% during this period. Air India, the national carrier performed way behind with a PLF of 77.7% and 79% in comparison with Spicejet.
When it comes to market share of scheduled domestic airlines during the year 2016, IndiGo was on top commanding a market share of 37%, 38.4% and 39.9% respectively during the three quarters this year. Air India was third in this respect behind Jet Airways.
During September 2016, a total of 728 passenger related complaints had been received by the scheduled domestic airlines. The number of complaints per 10,000 passengers carried for the month of September 2016 has been 0.9. The maximum passenger related complaints have been received by Air India (Domestic) and Jet Airways + Jetlite airline.
The airline-wise details are as follows:
On-Time Performance (OTP) of scheduled domestic airlines has been computed for four metro airports viz. Bangalore, Delhi, Hyderabad and Mumbai. Vistara is ranked at the first place when it comes to on time performance with 89.6 OTP%, followed by Spicejet (88.8%) and Indigo (87.7%)
Airline-wise OTP at four metro airports for the month of Sept 2016 is as follows:
Based on Report released by the Ministry of Civil Aviation on 19 October 2016.