New Delhi : A population of about 125 crores, one of the largest Democracies in the Globe – India in May’14 subscribed to a ‘one-vote’ electoral down-payment in favor of the Modi-led BJP government. Dreams of Make in India, Digital India, Networked India buzzed ever since. Here’s a reality check on the Telecom sector.
Recently, the Telecom Regulatory Authority of India ( TRAI) released a Report on Audit and Assessment of Quality of Telecom Services as at July 2015. TRAI has conducted Audit and Assessment of Quality of Service being provided by Pan India service providers. Independent agencies had been assigned the schedule of assessing each of the three services separately, i.e., the Cellular Mobile Telephone Services, Basic Services and Broadband Services for the period January to March 2015. The states and regions covered were thus –
Cellular Mobile Services: AP, Assam, Bihar, Jharkhand, Delhi, Gujarat, Himachal Pradesh, Haryana, Jammu and Kashmir, Karnataka, Kerala, Kolkata, Maharashtra, Madhya Pradesh, Chhattisgarh, Mumbai, North East, Orissa, Punjab, Rajasthan, Tamil Nadu, UP(East), UP(West) and West Bengal.
Basic Services: Goa, North East, Himachal Pradesh, Jammu and Kashmir, Maharashtra
Broadband Services: Goa Himachal Pradesh, Jammu and Kashmir and Maharashtra
The Audit assessment focused on –
- Verifying QoS (Quality of Service) Monitoring Reports’ data submitted by service providers to TRAI, comparing them vis-à-vis TRAI benchmarks lsid down by TRAI using live measurement for –
— A period of 3 days
— for the entire month
- Performing Operator-assisted Drive Tests of mobile networks.
- Check out and validate efficiency of Call centers as well as Customer Care Helplines of Telecom Service providers.
Telecom Subscription Data as at 31st May ‘15 stated the following –
|Particulars||Wireless||Wireline||Total (Wireless+ Wireline)|
|Total Telephone Subscribers (Million)Urban Telephone Subscribers (Million)
Rural Telephone Subscribers (Million)
Broadband Subscribers (Million)
In the month of May’15, 3.24 million subscribers submitted their requests for Mobile Number Portability (MNP). With this, the cumulative MNP requests increased from 157.01 million at the end of April ‘15 to 160.25 million in a month.
Number of active wireless subscribers on the date of peak Visitor Location Register (VLR) in May ‘15 were 868.64 million.
Interestingly, a comparison of this Subscription data on a Y-o-Y basis indicates that total number of Broadband Subscribers rose at an approx. rate of 45% in the Wireless category (50.38 million on 31st May’14). The Wireline category did not register any substantial increase (it was at 14.95 m past yr).
Overall Tele-density (both Urban and Rural combined) indicated a mere 5% increase Y-o-Y (73.24m in May’14).